How to Order at a Korean Restaurant: Bells and Kiosks

Illustration of a restaurant table with a round call button, a touchscreen ordering kiosk, small side dishes, a water cup, a spoon and chopsticks
The three tools of a Korean restaurant meal: a call button, an ordering screen and free side dishes. Illustration: Inside Korea Guide (original artwork)
Quick answer

Press the call button on your table or say "Yeogiyo!" to order. Some restaurants use ordering machines instead. Water and basic side dishes are usually free to refill, and no tip is expected. Check the minimum number of portions before you sit, and pay the bill at the counter on your way out.

At a glance
Call staff
Table call button, or "Yeogiyo!" (Excuse me!)
Water and sides
Usually free to refill; often self-service
Tipping
Not expected
Official page
VisitKorea: About Korean Food

What should I know before I arrive?

Rules checked October 16, 2026

Ordering in Korea is more self-directed than in many countries: you often call staff yourself, you may order from a machine, and water and side dishes are usually included. According to VisitKorea, more and more restaurants are adopting self-service systems, where diners get their own water and side dishes or use unmanned ordering machines. Where there is no self-service, staff help diners.

  • Worth knowing: Every table has a call button, and VisitKorea says to press it when you need a server.
  • A common mistake: Waiting for a server to return. Staff may not stop by unprompted, so call when you are ready.
  • Local tip: Look at the table first. A small round button, a drawer with spoons and chopsticks, or a water dispenser tells you how the restaurant works before anyone speaks.

How do I get a server's attention?

Press the call button on the table, or call out "Yeogiyo!" (Excuse me!) if there is none. VisitKorea says every table has a call button and warns that its sound may be louder than you think. It also says to call out "Yeogiyo!" when you want to order more or ask a question.

Calling out is normal in Korea and is not considered rude. Keep your voice friendly, make eye contact if you can, and say it once. A second press is only needed if no one has come after a few minutes.

Practical example: at a busy lunch spot, press the button once after you have decided, say what you want when the server arrives, and press it again only when you are ready for the bill or a refill.

How do ordering machines and kiosks work?

At some restaurants you order and pay at an unmanned machine near the door, then take a seat; at others a tablet on the table sends your order to the kitchen. VisitKorea confirms that restaurants are using unmanned ordering machines but does not explain how each one works, and screens differ by brand.

  1. Look near the entrance. A screen by the door, or a sign with a picture of a machine, means you may need to order before sitting.
  2. Find a language option. Many screens have a globe or flag icon; if yours does not, use the photos on the menu.
  3. Select dishes and portions. Add items to the cart and check the quantity and price before confirming.
  4. Pay when the screen asks. Some machines take a card at once, and others print a ticket that you hand to staff. Keep both a card and some cash with you in case a machine accepts only one.
  5. Ask if you are stuck. Staff will usually help, as VisitKorea notes.

These steps describe the common pattern, not a rule for every restaurant. If a screen looks different, follow the on-screen prompts or ask staff.

Are water and side dishes really free?

Yes, in most restaurants: VisitKorea says requests for extra water or side dishes do not incur additional charges. The rule is a custom, not a law, so there are limits worth knowing about.

What is usually included at a Korean restaurant, checked October 16, 2026
ItemUsual practiceWhat to check
WaterFree; often self-service from a dispenserLook for a dispenser or a "self" sign
Basic banchan (kimchi, pickles)Included and refilled free, per VisitKoreaSome owners are debating charges for refills
Special side dishesMay cost extraCheck the menu before you order
Rice and soupOften part of a set mealSome dishes list rice separately
TipNot expectedPay the bill amount only

The Korea Times reported in February 2026 that small restaurant owners are debating whether to end unlimited free side dishes because of rising ingredient prices, and that many eateries are adopting self-service side-dish bars. It did not say how many restaurants have started charging. Korea.net also notes that banchan are served free, and that in served-style restaurants you ask staff for a refill.

How do I order a meal step by step?

Sit down, read the menu, call staff, order by dish and portion, share the side dishes, then pay at the counter.

  1. Check how ordering works. Look for a kiosk by the door, a tablet on the table or a call button.
  2. Look for portion minimums. Some grill restaurants ask for two portions per table. VisitKorea does not list a rule, so ask staff.
  3. Call staff and order. Say the dish name and a number, or point at the menu and say "Igeo juseyo" (please give me this).
  4. Use the table set-up. VisitKorea says rice, soup, spoons and chopsticks are placed in front of each diner, and that using a spoon with chopsticks is perfectly fine. Utensils are often kept in a drawer or box on the table.
  5. Share the side dishes. VisitKorea says banchan are shared and that how you eat them is up to you.
  6. Ask for refills. Point at an empty dish and say "Igeo deo juseyo" (more of this, please), or use the self-service station if there is one.
  7. Take the bill to the cashier. Most restaurants settle the bill at the counter near the exit.

Follow table manners from Visit Seoul: start eating once the eldest person begins, do not stand your chopsticks or spoon upright in rice, and put them back in their original position at the end of the meal.

How do I pay, and do I tip?

Pay the bill amount at the counter or ordering machine; no tip is expected. VisitKorea says there is no need to tip, and Visit Seoul says tipping is not customary in Korea, though some people may accept it while others refuse.

Which Korean phrases help most?

Five short phrases cover almost every ordering situation: calling staff, pointing, asking for more, asking for water and asking for the bill. VisitKorea lists "Yeogiyo!" for calling staff; the others are standard Korean restaurant phrases.

Restaurant phrases, checked October 16, 2026
SituationSayMeaning
Calling staffYeogiyo!Excuse me!
OrderingIgeo juseyoPlease give me this
More side dishesIgeo deo juseyoMore of this, please
WaterMul jom juseyoWater, please
PayingGyesan haejuseyoThe bill, please

If you are comfortable using the Korean alphabet, a translation app or a photo of the menu can fill any gaps.

FAQ

Do I have to order a drink at a Korean restaurant?

No. Water is normally free, and VisitKorea says extra water does not incur additional charges. Ordering beer, soju or a soft drink is optional.

Are side dishes free in Korea?

Basic side dishes (banchan) are usually included and refilled at no charge, according to VisitKorea. Some owners are debating charging for refills, so treat free refills as common but not guaranteed.

Do I need to tip at a Korean restaurant?

No. VisitKorea says there is no need to tip, and Visit Seoul calls tipping not customary. Pay the amount on the bill.

What if the restaurant has no English menu or kiosk?

Point at a menu photo or a dish at another table and say "Igeo juseyo" (please give me this). Staff will usually help, as VisitKorea notes.

Official sources and useful links

Links open in a new tab. Rules and prices change; verify on these pages.

About the author

Dragon Kim (Kim Jinyeol) has spent 40 years exploring Korea, from Seoul's alleys to Jeju's coastal trails. He checks each guide against official sources and updates it when fares, routes or rules change.

How this guide was made
Compiled from the official sources listed above and checked on October 16, 2026. Fares and timetables change, so please confirm before you travel.
Last updated

Disclosure: This site shows ads served by Google AdSense, and some links may be affiliate links that earn a small commission at no extra cost to you. This never affects our recommendations. Prices and rules change, so please confirm details with the official sources before you travel.

AboutContactPrivacy PolicyTerms of UseDisclaimer